1. Introduction
Sashroyi respects the privacy of its users.
This Privacy Policy explains how personal information may be collected, used, stored and shared when users access the Sashroyi website and services.
2. Information We May Collect
Depending on the services used, Sashroyi may process:
Account Information
- Name or display name.
- Email address.
- Phone number, if supplied for delivery or for a bookshop profile.
- Account credentials in securely hashed form.
Transaction Information
- Order details.
- Purchased or listed book information.
- Delivery information.
- Payment status and transaction references.
User-Submitted Content
- Book listing details.
- Messages and support requests.
- Other information submitted through the platform.
Technical Information
- IP address.
- Browser and device information.
- Session and authentication information.
- Website usage and diagnostic information.
3. How Information Is Used
Information may be used to:
- Create and manage accounts.
- Process orders.
- Facilitate book listings and transactions.
- Support payment verification.
- Arrange delivery.
- Respond to customer enquiries.
- Protect accounts and platform security.
- Maintain and improve the services.
- Meet applicable legal obligations.
4. Sharing Information
Information may be shared where necessary with:
- Courier providers for delivery.
- Payment service providers for transaction processing.
- Technical service providers operating the platform.
- Competent authorities where legally required.
5. Payment Information
Online payment is not available yet. When it is introduced, payments will be handled by the payment provider shown at checkout, and this policy will name it.
6. Cookies and Sessions
The website may use cookies or similar technologies for:
- Authentication.
- Session management.
- Security.
- Preferences.
- Website functionality.
See the Cookie Policy for more information.
7. Data Security
Sashroyi uses technical and organizational measures intended to protect user information.
No internet-based service can guarantee absolute security.
Users should maintain secure passwords and avoid sharing authentication codes or account credentials.
8. Data Retention
Personal information should be retained only for as long as necessary for the relevant operational, contractual, security and legal purposes.
9. User Requests
Users may contact Sashroyi to request access to, correction of or deletion of personal information, subject to applicable law and legitimate retention requirements.
Contact: support@sashroyi.com.
10. Children's Privacy
Sashroyi is intended for a broad student and reader audience.
11. Changes
This Privacy Policy may be updated when the platform's operations or applicable requirements change.
12. Contact
- Email: support@sashroyi.com
- Phone: +8801782718900
- Address: Sashroyi, Fazal Khan Road, Sirajganj Sadar, 6700, Bangladesh.